Terms of Service

1. Introduction

Welcome to Cathlie Pastry Shop ("we," "us," or "our"). By using our website, ordering our products, or engaging our services, you agree to these Terms of Service ("Terms"). Please read them carefully.

2. Definitions

Website: Refers to our website, https://www.cathlie.com/, and any subdomains.
Products: Refers to the cookies and other baked goods offered by Cathlie Pastry Shop.
Services: Refers to any custom orders, delivery services, or other services provided by Cathlie Pastry Shop.
Customer/You/Your: Refers to any person or entity using our website, ordering our products, or engaging our services.

3. Ordering and Payment

Orders: All orders are subject to availability and acceptance by us. We reserve the right to refuse any order.
Payment: Payment must be made in full at the time of ordering. We accept major credit cards and other payment methods specified on our website.
Pricing: Prices are listed on our website and are subject to change without notice.
Custom Orders: Custom orders require a deposit and may be subject to additional terms and conditions.

4. Delivery and Returns

Delivery: We aim to deliver within the timeframe specified on our website. However, delivery times may vary depending on your location and other factors.
Returns: We accept returns of unopened and unused products within 1 day of delivery. Returns are subject to our return policy, which can be found on our website.

5. Intellectual Property

Ownership: All content on our website, including logos, images, text, and designs, is owned by Cathlie Pastry Shop and is protected by copyright and other intellectual property laws.
Limited License: We grant you a limited license to access and use our website for personal, non-commercial purposes. You may not copy, distribute, modify, or create derivative works of our content without our prior written consent.

6. User Conduct

By using our website, you agree not to:

Violate any laws: You must not use our website for any illegal or unauthorized purpose.
Harass or harm others: You must not post any content that is harmful, threatening, abusive, defamatory, or discriminatory.
Interfere with our website: You must not attempt to disrupt the operation of our website or gain unauthorized access to our systems.

7. Disclaimer of Warranties

As Is: Our products and services are provided "as is" without any warranties, express or implied. We do not guarantee that our products or services will meet your requirements or that they will be uninterrupted, timely, secure, or error-free.

8. Limitation of Liability

No Consequential Damages: In no event shall Cathlie Pastry Shop be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services.
Maximum Liability: Our maximum liability for any claim arising out of or in connection with your use of our website, products, or services shall not exceed the amount you paid to us for those products or services.

9. Indemnification

You agree to indemnify and hold Cathlie Pastry Shop harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our website, products, or services or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Philippines.

11. Dispute Resolution

Any disputes arising out of or in connection with these Terms shall be submitted to binding arbitration in accordance with the rules of the Philippines

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our website, products, or services after the posting of any changes constitutes your acceptance of those changes.

13. Contact Us

If you have any questions about these Terms, please contact us at 0995-8145-379.

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