Cathlie

Contact Us

We're here to help! At Cathlie Pastry Shop, we value your feedback and inquiries. Please don't hesitate to reach out to us through any of the following methods:

Contact Information

Customer Support:
09958145379
Business Inquiries (Customized Delivery): 09611758060
Email:
support@cathlie.com
Location:
Landing, Brgy. Catarman, Liloan, Cebu, 6002
Landmark:
In front of Eveth Store
Hours of Operation: 8:00 AM to 11:00 PM, daily

Submit

Contact Form

Preferred Contact Methods

  • For general inquiries: Please use our contact form or email us at support@cathlie.com
  • For urgent matters: Please call our customer support number
  • For the quickest response: We recommend reaching out via our Facebook page

Response Time

We strive to respond to all inquiries within 24-48 hours.

Location Map

Frequently Asked Questions (FAQ)

Q: What are your best-selling flavors?
A: Our most popular flavors are S'mores, Red Velvet, and Biscoff.

Q: Do you offer customized orders?
A: Yes, we offer customized orders for special events, corporate functions, and weddings. Please contact our business inquiry number for more information.

Q: What areas do you deliver to?
A: We offer nationwide delivery across the Philippines. For more specific information, please contact our customer support.

Q: How can I place an order?
A: You can place an order through our website, by calling our customer support number, or by sending us a message on our Facebook page.

Q: What payment methods do you accept?
A: We accept various payment methods including credit/debit cards, bank transfers, and Gcash/Maya. For more details, please check our payment options during checkout.

Language Support

Our customer support team is fluent in English, Tagalog, and Cebuano. Feel free to communicate with us in any of these languages.

Privacy Policy

We respect your privacy and are committed to protecting your personal data. For more information on how we handle your information, please refer to our Privacy Policy.

We appreciate your interest in Cathlie Pastry Shop. Whether you have a question, feedback, or just want to say hello, we're always happy to hear from you. Your cookies, your way – that's our promise to you!